Important information for CAA members.

“The California Department of Insurance (DOI) took action recently against Allstate Insurance, Sterling Casualty and Alliance United Insurance based on allegations listed in three separate statements of charges/accusations concerning illegal labor rate practices that were allegedly unfair and/or deceptive and based on complaints from body shops throughout the state”.

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One thought on “CA DOI Takes Action Against Insurers for “Bogus” Labor Rate Surveys

  1. Dealing with this currently w/ Ameriprise. They have used the survey to justify them paying us less than they did in 2018. Other shops surveyed do not have our level of training, equipment, certifications, ASE mechanics etc.

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California Auto Body Association
CIF: CAA
PO Box 660607
CP: 95866-0607 CA (USA)
Tel: 916-557-8100

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CA Auto Body Association