Get in touch
Phone: 916-557-8100
Fax: 916-405-3529
Email: info@calautobody.com
Shop Tips & Resources
Shop Tip #1 – Tear Down Authorization
1-1 Why a Tear Down Authorization is Important
1-2 Tear Down Authorization Form
Shop Tip #2 – Repair Authorization
Shop Tip 2 - Repair Authorization (Revised August 2023)
Shop Tip #3 – Supplement Authorization
Shop Tip #4 – Dealing with Supplements
Supplement Demand Letters Explained
General Supplement Demand Letter
Used Parts Supplement Demand Letter
Shop Tip #5 – Confirm Coverage
Verify Insurance Coverage Before Starting Repairs
Shop Tip #6 – Mark up Advance Tow and Storage
6-1 Mark-up Advance Tow Charges
Shop Tip #7 – Tow and Storage Laws
Here is the Tow and Storage Law Annotated
Shop Tip #8 – PAINT CAPPING
Shop Tip #9 – Cignarale Letter
Shop Tip #10 – PRIMARY DIFFERENCE
10-1 Power of Attorney v.s. Direction to Pay
Shop Tip #11 – Dealing with Aftermarket Parts
11-1 Aftermarket Parts Use Requirements
Shop Tip #12 – Auto Body Shop Warranties
12-1 Auto Body Shop Warranties
Shop Tip #13 – Dealing with Auto Detailing Revised June 2021
13-1 Auto Detailing Revised June 2021
Shop Tip #14 – Vehicle Manufacturer Repair Specifications
14-1 Vehicle Manufacturer Repair Specifications
Shop Tip #15 – Insurer data base use requirements
Shop Tip #16 – How Insurers Are To Adjust Shop Estimates
16-1 How Insurers Are To Adjust Shop Estimates
Shop Tip #17 – Pre-Scan authorization
17-2 Pre-Scan Authorization Form
Shop Tip #18 – Electronic Authorization
Shop Tip #19 – Storage
Shop Tip #20 – Labor Rate Surveys What Shops Need to Know
Shop Tip #21 – Discounts and Markup
Understanding Discounts and Markup
Shop Tip #22
Shop Tip #23
Shop Tip #24
Labor Rate Short Pays: How to ask for assistance from CDI
Shop Tip #25
How to Challenge Non-Standard Labor Rate Surveys
Shop Tip #26
Can a Standardized Labor Rate Survey be Challenged?
Shop Tip #27
Shop Reminder Law passed in 2016 Towed Vehicle Acceptance Law
Shop Tip #28 – Customer’s Responsibility for Insurers “Short Pay”
Customer’s Responsibility for Insurers “Short Pay”
Shop Tip #29 – Repair Vehicles to OEM Service Specifications
Repair Vehicles to OEM Service Specifications
Shop Tip #30 – 2695.8 (E) Fair Claims Settlement Practices Anti-Steering Regulation
Fair Claims Settlement Practices Anti-Steering Regulations
Shop Tip #31 – Parts Price “Capping”
Shop Tip #32 – Protecting Your Customer’s Personal Information
Protecting Your Customer’s Personal Information
Shop Tip #33 – Vehicles Repossessed from Shops
Vehicles Repossessed from Shops
Shop Tip #34 – Deductible Rebates
Shop Tip #35 – Insurers Requiring Shops Provide Parts and Sublet Invoices
Insurers Requiring Shops Provide Parts and Sublet Invoices
Shop Tip #36 – Sublet Pricing/Mark-Up
Shop Tip #37 – Sublet Tips
Shop Tip #38 OPT-OEM/ALT-OEM Issues
Department of Insurance OPT-OEM Letter to the CAA
Write it Right Booklet – pg. 20
Shop Tip #39 – Parts and Repair Acknowledgement
39-1 Parts and Repair Acknowledgement
39-2 Parts and Repair Acknowledgement Form
Shop Tip #40 – Lien Sales, Civil Code 3068
40- Lien Sales, Civil Code 3068
Shop Tip #41 – Insurer Photo “Damage Assessment”
41 – Insurer Photo “Damage Assessment”
Shop Tip #42 – Authorization Template
Shop Tip #43 – Assist the Customer in Filing a Complaint With the D.O.I. Updated
43-1 Assist the Customer in Filing a Complaint With the D.O.I.
Shop Tip # 44 – Small Job Billing
Shop Tip #45 – Repair Authorization Letter
45-1 Repair Authorization Letter
Shop Tip #46 – Labor Rate Surveys Explained
46 – Labor Rate Surveys Explained
Shop Tip #47 – Insurance Policies Explained
47-1 Insurance Policies Explained
Shop Tip #48 – Liens vs. Lien Sales
November 16th, 2021 BAR Meeting Presentation Slides
CAA Webinar “Avoid Getting Fined & Losing Your BAR License Presentation” (PowerPoint)
Shop Tip #49 - Visual Damage Assessments, Free Estimates, Blueprinted Repair Plans & Supplements
49-1 Visual Damage Assessments, Free Estimates, Blueprinted Repair Plans & Supplements
Shop Tip #50 - Charging Credit Card Fees
50-1 Charging Credit Card Fees
Shop Tip #51 - Right of Appraisal, Arbitration, Mediation
51-1 Right of Appraisal, Arbitration, Mediation
Shop Tip #52 - Paint Material Calculators
Overcoming Insurer Objections to Payment for Needed Repairs Presentation
BAR
“Write it Right” A Guide for Automotive Repair Dealers
The BAR Electronic Estimate and Authorization Regulations were approved by the Office of Administrative law today and will take effect immediately.
Below is the link to the full text of the regulations.
https://www.bar.ca.gov/pdf/Third_Modified_Text_EDA.pdf
CAA Webinar: Dave Luehr’s Five Pillars of Success (During a Pandemic)
CAA Webinar: Dave Luehr’s Five Pillars of Success (During a Pandemic) Part 2
Financial Tools: Break Even Calculator, Budgeting & Forecasting Tool, and Daily Dashboard
Golden Gate Chapter Meeting 7-30-2020 Full Video and Presentation
B.A.R. Power Point Presentation: Towing & Storage
CAA Capitol Chapter BAR Presentation Slides
Labor Enforcement Task Force (LETF)
CalOSHA PP Automotive Presentation III-converted
Jack Molodanof
A Voice in the Legislature: The CAA has its own lawyer and legislative advisor who patrols all bills when they are introduced to the legislature. He follows the proposed laws, and alerts the Executive Committee on potential problems and solutions. There are thousands of bills introduced every year, and each one must be followed closely. The CAA also has a Political Action Committee (CARPAC) that supports the politicians who share the interests of the collision repair industry. Contact Jack Molodanof at 916-447-0313. https://mgrco.org/
Credit Card and Payroll Processing With Heartland
You now have access to a single, comprehensive resource for both your payroll and credit card processing needs. In addition, exclusive rates and promotions are provided as a benefit of your CAA membership. Heartland offers the very best products and support available for your business. Be sure to reach out to Heartland and ask them about their cost effective products and solutions for your business.
In order to receive your CAA member benefits, please reach out to our Heartland contact Roger Vanegas at
Business and Workers Comp Insurance Hub International Insurance Services
CAA's new endorsed broker, Hub International, is one of the largest insurance brokerages in the world. Hub is a leader in providing tailored solutions for insurance and risk management needs. As a CAA member, you have the opportunity to partner with a member benefit company that has a business philosophy that says “Our Client Always Comes First”. Call Main Office at 800-366-7050.
Contact Jim Vawter at 925-415-5150. www.hubinternational.com.
Email: info@calautobody.com
Phone: 916-557-8100
Fax: 916-405-3529
P.O. Box 660607
Sacramento, CA 95866-0607
